Legal
Privacy Policy for Jet Board Bookings
Riptide · Electric Surfboard Rental Phuket. Last updated July 2026.
Electric Surfboard Rental Phuket (Riptide) runs coached surface electric jet board sessions in Phuket. This privacy policy explains how we handle personal information when you contact us, book a session, or use our website. It is written in plain language for guests. It is not legal advice. Session rules sit on our terms and conditions.
Who operates this site
We operate under the brand Riptide and the commercial name Electric Surfboard Rental Phuket. The team story sits on the about page if you want more than a legal label. Bookings run primarily through WhatsApp.
Personal data we collect
When you message us we may collect your name, phone number, WhatsApp handle, preferred beach or date, group size, package interest, and any notes you send (for example experience level or special requests). Website logs may include standard technical data such as browser type and approximate location from your IP address when you visit the site. We do not ask for payment card numbers through the public website forms.
How we use your data
We use your details to reply to enquiries, confirm electric jet board sessions, send meet pins and times, manage safety briefings, and improve the service. We do not sell your personal information.
Session photos and video
If you book optional aerial or session capture, media may include you or your group. We only publish guest media with clear permission. Marketing images on this site may include creative or supplier photography and are not always photos of Riptide guests in Phuket.
Who we share data with
We may share booking details with coaches and operations partners who need them to run your session. We may use standard tools for hosting, messaging, and analytics. Those providers process data under their own terms.
How long we keep data
We keep enquiry and booking messages only as long as needed for operations, safety, and basic records, then delete or anonymise them when they are no longer required.
Your data requests
You can ask what data we hold about you, request a correction, or ask us to delete enquiry history where we are not required to keep it. Message us on WhatsApp with the request. Booking path detail lives on the contact and booking page.
How to contact us about privacy
For privacy questions, use the WhatsApp booking contact below. A fixed postal address and primary phone will be published when operations lock them. Product context for what we run sits with Riptide in Phuket on the home page when you want the coached jet board story outside this policy. Ride product pages and beach pins do not replace this policy.